FAQs

About the Product

Are Toni Pons espadrilles true to size?
Our footwear generally fits true to size. Since our shoes are manufactured in Spain, they follow European sizing. Please refer to our Size Guide to find your equivalent US size.

Do canvas espadrilles stretch?
Yes. Cotton canvas and natural leather will yield and adapt to the shape of your foot with use. If they feel slightly snug when you first try them on, keep in mind they will stretch out slightly after a few wears.

Can I wash my espadrilles in the washing machine?
No. Please never put your espadrilles in the washing machine. The natural jute sole will get damaged if submerged in water. Please read our Cleaning & Care guide for proper instructions.

Shipping & Delivery

Where do you ship?
Currently, Toni Pons Florida (Mavi Esp LLC) ships within the United States.

How much does shipping cost?
We offer Free Shipping on all orders within the US.

How long will my order take to arrive?
All orders are fulfilled via FedEx. Estimated delivery times are provided at checkout depending on your location. Please note that transit times are estimates and not guaranteed.

Returns & Exchanges

What is your return policy?
We want you to love your purchase. You have 15 days from the delivery date to request a refund, and 30 days to request an exchange for a different size or color. The item must be unused, unworn, and in its original packaging with proof of purchase.

Do I have to pay for return shipping?
Yes, the customer is responsible for return shipping costs. However, if the item arrived defective or we made an error in your order, we will cover the return shipping costs.

How do I start a return or exchange?
Please email us at hello@tpflorida.com with your order number, and our team will guide you through the process.

Our Stores

Do you have a physical store?
Yes! We invite you to visit our official Toni Pons store in Florida, located at 1656 Lenox Ave, Suite 12, Miami Beach, FL 33139.